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Venue: Columbus Ballroom A & B clear filter
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Thursday, April 24
 

8:55am CDT

Chairperson’s Welcome & Opening Remarks Columbus Ballroom A & B

9:00am CDT

Session TBC Shortly - Klick Health Columbus Ballroom A & BKlick Health

9:30am CDT

Achieving Omnichannel Excellence in 2025: The Unconventional Truth Columbus Ballroom A & BRahul Mittal • Paulo Amaral • Mark Montgomery • Juli Ledoux

10:15am CDT

Perfecting the Art and Science of CX Digital Marketing Columbus Ballroom A & BVijay Venugopal Iyengar

11:15am CDT

Leveraging the Right Data to Streamline CX from TOFU to BOFU Columbus Ballroom A & BEvihn Vazsily

11:45am CDT

Enriching your Approach to Omnichannel: Blending Traditional with New Tech Columbus Ballroom A & BSha Atakhanov

12:15pm CDT

Reinventing Digital Transformation to Elevate Patient CX: What can Pharma Learn from other Industries? Columbus Ballroom A & BRahul Mittal

1:45pm CDT

Delivering Seamless Omnichannel Experiences through Personalization Columbus Ballroom A & BSabrina McGuigan Missing One Diagnosis is One Too Many: How Education Became Our Boldest Digital Strategy Columbus Ballroom A & BAnne Marie O'Brien

3:00pm CDT

Agile as the Key to Engagement Success for the Next Decade Columbus Ballroom A & BBoon Quah The Role of Patient Influencers in Driving Healthcare Engagament Columbus Ballroom A & B
 
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Wednesday, April 23
Thursday, April 24
Admirals Quarters
Columbus Ballroom A
Columbus Ballroom A & B
Columbus Ballroom B
Columbus Ballroom C
Columbus Foyer
  • HCP Stream
  • Keynote
  • Networking Break
  • Panel
  • Patient Stream
  • Showcase